Privacy policy

Last Updated: August 14, 2026

Sweetheart Fried Chicken Restaurant LLC respects the privacy of customers and visitors to our online store.

This Privacy Policy explains how we collect, use, retain, and disclose personal information when you browse our website, create an account, place an order, communicate with us, or otherwise interact with our online services.

Our ecommerce store is operated using Shopify.

Information We Collect

Depending on your interaction with our store, we may collect information that you voluntarily provide as well as information generated through your use of the website.

This may include your name, billing address, shipping address, email address, telephone number, order information, purchased products, account information, customer service communications, return history, and transaction-related information.

When you use our website, certain technical information may also be collected automatically, such as your IP address, device type, operating system, browser type, pages viewed, products viewed, interactions with our website, referring website, and cookie or similar technology identifiers.

Payment Information

Payments may be processed through Shopify Payments or other authorized payment providers.

Payment information necessary to complete a transaction may be provided directly to those payment providers. We generally do not independently store complete payment-card numbers when payment information is processed by an authorized payment processor.

How We Use Personal Information

We may use information to operate our online store, process purchases, authorize payments, fulfill orders, provide shipping information, process returns and refunds, respond to customers, provide customer support, maintain business records, prevent fraud, protect our store, improve website performance, understand customer interactions, comply with legal obligations, and provide marketing communications where permitted.

We may also use aggregated or de-identified information for business analytics and operational improvement where permitted by law.

Cookies and Similar Technologies

Our store and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may support shopping-cart functionality, account sessions, fraud prevention, site analytics, preference storage, website performance, and advertising or marketing measurement.

Shopify provides merchants with Customer Privacy controls for privacy policies, cookie banners, and data-sharing opt-out pages. The appropriate settings depend on the regions and marketing technologies used by the store.

How We May Disclose Information

We may disclose information to companies that assist us in operating the store, including Shopify, payment processors, shipping companies, fulfillment providers, technology vendors, analytics providers, fraud-prevention providers, customer-support providers, and marketing providers.

These disclosures are made for legitimate operational purposes or as otherwise permitted by applicable law.

We may also disclose information where reasonably necessary to comply with law, respond to lawful government requests, protect our rights or property, investigate fraud, protect customers or other individuals, or address legal disputes.

Advertising and Data Sharing

We do not sell customer personal information solely in exchange for monetary payment.

However, depending on the advertising, analytics, or Shopify features enabled on our store, certain disclosures of online identifiers or browsing activity may be treated as a “sale” or “sharing” under some U.S. state privacy laws even when money is not exchanged.

Where applicable, customers may exercise available opt-out rights using privacy controls provided on our store or by contacting us.

Shopify specifically provides data-sharing opt-out functionality for merchants using features where state privacy laws may require customers to be able to opt out of sharing or targeted advertising.

California Privacy Rights

Where the California Consumer Privacy Act and California Privacy Rights Act apply to our processing activities, eligible California consumers may have rights including requesting information about personal information collected, requesting access, requesting correction, requesting deletion, and opting out of certain sales or sharing of personal information.

California law also recognizes additional protections relating to sensitive personal information where applicable.

A request may be subject to identity verification and legal exceptions.

Submitting a privacy request will not result in unlawful discrimination.

Global Privacy Control

Where required by applicable law and supported by the technology used on our store, recognized browser-based privacy preference signals may be processed as opt-out requests.

California recognizes Global Privacy Control as a mechanism through which consumers may communicate certain opt-out preferences.

Data Retention

We retain information for only as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, accounting, tax obligations, customer support, fraud prevention, dispute resolution, warranty or return administration, and compliance with applicable law.

Retention periods may differ depending on the type of information and legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect customer information.

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our online store is intended for a general consumer audience and is not directed specifically toward children under 13.

We do not knowingly seek to collect personal information directly from children under 13 for independent commercial purposes.

Third-Party Websites

Our website may contain links to third-party websites or services.

Once you leave our website, the privacy practices of those third parties are governed by their own policies and are outside our direct control.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, technology, service providers, or legal requirements change.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date may be revised.

Privacy Contact

To ask a privacy question or submit an applicable privacy request, contact:

Sweetheart Fried Chicken Restaurant LLC
4248 18TH ST
SAN FRANCISCO, CA 94114
United States

Email: support@sweethearttt.vip